Refund & Return Policy

We want you to have a good time when you work with us. Most of our deliveries go quickly, but if there’s a problem with a product, our return policy ensures that buyers always get the product they ordered or their money back.

A 100% money-back promise can be applied when

You don’t get something in 30 days. Due to the COVID-19 situation, we are extending this time to 90 days for now.

You get something that doesn’t meet your wants.

Please remember that we only offer reshipments, not returns, if you give us an incorrect shipping address or don’t accept or pick up your order after several failed attempts to send it.

How to ask for free shipping again

Before you do anything else, please use our tracking tool to ensure delivery is late.

Contact customer service and let us know that the package wasn’t delivered. Our first step will be to track down your package. If the post office can’t fix the problem, we’ll re-ship for free or give you a return, whichever you prefer.

Send us a message through the Talk to us part with the following information:

Number of orders

Your inbox

Remember that it can take up to 14 days for the money to show up in your account, but it usually only takes between 2 and 5 working days.

Remember that your purchase will appear on your credit card bill under a different seller name, not as “Online Pharmacy.” Even if a chargeback were made by accident, it would lead to a lifelong ban from our Store

Have you never received the order? My item has yet to be delivered to me. What action should I take?

What should I do if my shipment arrives after it was anticipated to do so?

It is possible that order information will not appear in the tracking system until the cargo reaches the country to which it is being delivered; as a result, you may sometimes see the message “Tracking details not found” or “Pre-shipped.”

After you have received the email confirming your shipment, you will need to wait between 5 and 7 business days before you can track it. Once your tracking number has been activated, you may expect to get an email from us notifying you of its status.

Please utilize the website of your nation’s governmental postal service after your purchase has arrived in the country for the most accurate tracking information. In addition, 17 Track allows you to monitor the progress of every one of your shipments.

Is there a product that needs to be included? What should I do if I still need to get the whole order?

We divide large orders (those containing 500 tablets or more) into many parcels and send them out individually every five to seven days to limit the risk of any problems occurring at customs and to lessen the likelihood of whole shipments being seized and destroyed.

If, on the other hand, your item does not arrive because of a mistake made by the postal services or was returned to sender, we will re-ship your purchase at no additional cost if it has yet to be received 30 days after it was sent out. You also have the option of requesting a refund instead. Please contact us if you have any questions or concerns about redelivery.

Please contact us if the shipment you got from us needs items or includes items not part of your original transaction. The delivery attempt was unsuccessful, or the parcel was lost.

Can you redeliver my package?

The status of my shipment was recently changed to an unsuccessful delivery attempt. How can I reschedule delivery? What should I do if my order does not come as expected, is missing, is not delivered, or is misplaced in the mail? Could you please mail my order again?

Unsuccessful Attempt to Deliver

If you have any queries about the delivery procedure or would like to make the necessary delivery arrangements, please go to the website of your local postal service provider as soon as possible (either USPS, Royal Mail or Australia Post). You can schedule redelivery using the tool on the USPS website called Schedule a Redelivery or by contacting 800-ASK-USPS. Alternatively, you may pick up the item at the Post Office listed on the notification. If, after five days, this item has yet to be claimed, it will be sent back to the person who sent it.

Received back from the sender

If, on the other hand, your item does not arrive because of a mistake made by the postal services or was returned to sender, we will re-ship your purchase at no additional cost if it has not yet been received 30 days after it was sent out. You also have the option of requesting a refund instead.

Please contact us if you have any questions or concerns about redelivery.

Possibly Misplaced or Disappeared Object

The likelihood of your purchase going missing is very low because the United States Postal Service only reports missing 0.2% of parcels after delivery.

It is possible that order information will not display in the tracking system until the cargo reaches the country to which it is being delivered; thus, you may see “Pending” or “Tracking does not exist” in certain instances. After you have received the email confirming your shipment, you will need to wait between 5 and 7 business days before you can track it. Once your tracking number has been activated, you may expect to get an email from us notifying you of its status.

Order Cancellation at Tapentadol.org

No proof of payment.

If you still need to pay for your order, you don’t have to cancel it because we will only start working on it once we know you’ve paid. If your payment was turned down, you can place a new order for the item and payment method you want.

A payment has been made.

You can cancel our order at any time in the first two hours after we place it. Please make sure you talk to our customer service directly. In order to cancel an order, you will need your order number. So that we can figure out how to improve our service, we need to know why you want to stop.

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